Privacy Policy
How we collect, use, and protect your personal data.
Last updated: April 2026
Who we are
Class Electrical is a UK-based electrical contractor providing domestic and commercial electrical services. Our website is class-electrical.co.uk.
For the purposes of UK data protection law, Class Electrical is the data controller for personal information collected through this website.
If you have any questions about this policy or how we handle your data, you can contact us at: classelectricalservices@gmail.com
What information we collect
Information you provide to us
When you submit our contact form, we collect:
- Your name
- Your email address
- Your phone number (optional)
- The content of your message
- The date and time of submission
We do not collect payment information, identification documents, or any other sensitive personal data.
Information collected automatically
When you visit our website, we and our third-party service providers may collect certain technical information automatically, including:
- Your IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- Date and time of your visit
This information is collected through cookies and similar tracking technologies. Please see our Cookie Policy for full details.
How we use your information
Contact form submissions
We use the information you provide through our contact form to:
- Respond to your enquiry
- Communicate with you about potential or ongoing work
- Keep a record of our correspondence
We do not use your contact details for unsolicited marketing. We will only contact you in connection with your enquiry or any work we agree to carry out together.
Legal basis: We process this information on the basis of legitimate interests (responding to a direct enquiry you have initiated) and, where we enter into a contract with you, for the performance of that contract.
Technical and analytics data
We use anonymised analytics data to understand how our website is used and to improve it over time. This data does not identify you personally.
Legal basis: Legitimate interests (improving our website and services), subject to your cookie consent preferences.
How long we keep your information
We retain contact form submissions for as long as is reasonably necessary to manage our customer relationships and fulfil any legal obligations. In practice, this means:
- Active enquiries and customer records are retained for the duration of the relationship and for six years thereafter, in line with standard UK contract limitation periods.
- Enquiries that do not result in work are reviewed periodically and deleted when there is no longer a legitimate reason to retain them.
Analytics and technical data is retained in line with the retention policies of the relevant third-party providers.
Who we share your information with
We do not sell your personal data. We do not share it with third parties for marketing purposes.
We use the following third-party services to operate our website, which may process your data on our behalf:
- Amazon Web Services (AWS) — our website is hosted on AWS infrastructure. AWS acts as a data processor under a Data Processing Agreement. Data is stored in the EU (Ireland) region.
- Google Analytics — we use Google Analytics (via Google Tag Manager) to collect anonymised usage data. This is only activated if you consent to analytics cookies.
All third-party providers we use are required to handle your data in accordance with applicable data protection law.
Cookies
We use cookies on this website. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
Your rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can ask us to correct inaccurate or incomplete data.
- Right to erasure — you can ask us to delete your personal data in certain circumstances.
- Right to restriction — you can ask us to limit how we use your data.
- Right to object — you can object to our processing of your data where we rely on legitimate interests.
- Right to portability — you can ask for your data in a machine-readable format.
To exercise any of these rights, please contact us at classelectricalservices@gmail.com. We will respond within one month.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data correctly. The ICO can be contacted at ico.org.uk or by calling 0303 123 1113.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS and our infrastructure is hosted on enterprise-grade AWS services.
No method of transmission over the internet is completely secure, but we take our obligations seriously and review our security practices regularly.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:
Class Electrical